Help & Support
Find answers to common questions or get in touch with our support team.
How do I book a towing service?
You can book a towing service through our website or mobile app by providing your location and selecting the required service.
What if I can’t find a tow truck near me?
If no tow truck is available nearby, please contact our support team directly. We’ll assist you with alternative solutions.
How long does it take for a tow truck to arrive?
Tow trucks typically arrive within 30 minutes to 1 hour depending on traffic and your location. You can track the truck in real-time via our app.
Can I schedule a towing service in advance?
Yes, you can schedule a towing service in advance by selecting your preferred date and time during booking.
Do you offer roadside assistance?
Yes, we provide roadside assistance services including tire changes, battery jump-starts, and fuel delivery.
Can I cancel my towing request?
You can cancel your request before a tow truck is dispatched. Late cancellations may incur a small service fee.
What areas do you serve?
We operate in selected cities and regions. Please check our service map or contact support to confirm availability.
Still need help?
Our support team is ready to assist you anytime.
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